Direct line 3.2h

Hard facts about response time

At Alians Business Diplomacy, we don't believe in empty promises. Time in business is a concrete amount on an invoice, especially during a funding round. In 2024, we analyzed 47 urgent interventions for our partners from the IT sector. The average time in which our specialist picked up the phone and provided a concrete solution was exactly 3.2 hours. This is not theory, it is our daily reality in the office on Chorzowska Street.

When a fund sends documents on Friday afternoon, most advisors won't reply until Monday. For a company founder, that's 72 hours of unnecessary stress and risk. We act differently. Our internal work system allows us to immediately shift priorities when a tight share structure is at stake. The game for control takes place in real time, not when it's convenient for someone to pick up the phone.

Our direct line is contact with a specific expert who knows your company's history. Each of our 7 specialists leads a limited number of projects to maintain this standard. Thanks to this, we don't lose 40 minutes explaining who has what powers in the board. (Heads-up: this rapid response service is available exclusively to clients with a signed retainer agreement).

Example from March 2024: one of our clients, a software house in Katowice, received a sudden demand to change intellectual property clauses at 11:15. By 14:27, Marek Jasiński already had a counter-proposal ready, which blocked an attempt to take over source codes. This is business diplomacy in practice. Short, concrete, and no fluff about company missions.

Why speed determines the outcome of negotiations?

In tough talks, the one who catches errors in the contract faster gains the advantage. If an investor sees that the founder has a competent team behind them, they are less likely to try aggressive legal moves. Our 3.2 hours is a clear signal to the other side of the table: this company is protected professionally and cannot be surprised. Money likes silence, but it also likes to be under the constant control of people who know how to read the fine print.